Sales Assistant, Temporary

Job Description

Are you ready to be the backbone of a dynamic sales team in one of America’s most vibrant markets? WRTV, The E.W. Scripps ABC affiliate in Indianapolis, Indiana, is seeking a Sales Support Assistant who will play a crucial role in supporting our sales department’s day-to-day operations. You’ll be at the center of client relationships, ensuring seamless advertising experiences while contributing to the success of our growing sales team.

WHAT YOU’LL DO:

• Contacts clients as needed regarding ad materials, pricing, billing or special upsell opportunities.

• May input ads into the ad order system.

• Assists in collecting and composing ad copy, maintaining account base and ensuring high customer service.

• Works closely with order entry, traffic and layout as needed to ensure clients advertising schedules are met.

• Calculate and have the ability to communicate rate packages to client and prospects.

• Assists Sales manager on all special project details including but not limited to production schedule, rate authorization and communication.

• Facilitate & process sales presentations.

• Generate sales reports.

• Identify and correct any billing errors or issues prior to end of month.

• Correctly input client billing adjustments within the same month as dispute identified.

• Attend sales training and planning meetings.

• Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.

• Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.

• Arranges and distributes various advertising materials and sales reports to the proper areas in a timely manner.

• Provide exemplary customer assistance.

• Adheres to company policy and assigned standards of performance.

• Other duties as assigned.

Required Skills

WHAT YOU’LL BRING:

• Strong customer service skills

• The ability to read, analyze, and interpret sales demographics information and creative layouts

• Must have the ability to generate reports, business correspondence, and presentations

• Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers

• Must have the ability to calculate figures related to the advertising rate packages

• Proficient use of Microsoft Office (Excel, Word, Outlook)

• Must have the ability to learn new software programs such as ad order entry and customer relations management software

• Must have good organizational skills and the ability to meet deadlines

• Communicate and work as a team player both internally and externally

Education Required

WHAT YOU’LL NEED:

• High school diploma or equivalent required

• Generally 2+ years of experience in administrative or sales support or a related field preferred

How to Apply

https://scripps.wd5.myworkdayjobs.com/en-US/Scripps_Careers/details/Sales-Assistant–WRTV–Temporary-_JR035862-1?locations=5f4afe7b92ae01936d0d05e4c300c401