Membership Coordinator

Start Date: Immediate

Employment Type: Full-time

Location: Merrillville Indiana

Station: Lakeshore Public Media

Contact Person: Carl Kurek

Contact Email: [email protected]

We are an
Equal Opportunity Employer

Required Skills:

Efficient computer skills, including the use of Microsoft Office programs.
Experience with CRM database software is preferred.
Strong communications skills and friendly , outgoing personality.
Ability t multi-task, excellent organizational skills and attention to detail.
Basic problem solving and reasoning.
Occasional medium to heavy lifting

Education Required:

Bachelor's degree or equivalent experience .

Benefits:

Generous personal time off and holiday schedule
Medical, dental, vision and life plans.

Job Description:

The Membership Coordinator is responsible for managing day-to-day TV and Radio membership operations, in order to assist with overall station member retention and growth. All to support the station and its mission to inform, educate and entertain the communities we serve.
Manage day to day operations within the Membership office to ensure membership goals are met.
Provide excellent customer service to members and prospective members via phone calls and emails.
Oversee and assist with daily data entry tasks using our donor database (Allegiance).
Ensue database and inbound call center are properly updated prior to pledge periods.
Run various reports and processes within the database, including monthly payment processing.
Manage invoices and purchase orders for the department to ensure proper billing and filing.
Perform other duties as assigned by the VP of Development.

Instructions to Apply:

Please email resume and cover letter to [email protected]
No phone calls please.
EOE

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