Membership Coordinator

Start Date: Immediate

Employment Type: Full-time

Location: 8625 Indiana Pl Merrillville IN

Station: Lakeshore Public Media

Contact Person: Carl Kurek

Contact Phone: (219) 756-5656

Contact Email: [email protected]

We are an
Equal Opportunity Employer

Required Skills:

Efficient computer skills including the use of Microsoft Office programs
Experience with CRM database software is preferred
Strong communications skills and friendly , outgoing personality
Ability to multi-task, excellent organizational skills and attention to detail
Basic problem solving and reasoning
Occasional medium to heavy lifting

Education Required:

Bachelor's degree or equivalent experience


Competitive benefits package. Medical, dental, vision, disability and life plans: Paid holidays, vacation, sick and personal time.

Job Description:

The Membership Coordinator is responsible for managing day to day TV and Radio membership operations, in order to assist with overall station member retention and growth. All to support the station and its mission to inform, educate and entertain the communities we serve.
Manage day to day operations within the Membership Office to ensure goals are met
Provide excellent customer service to members and prospective members via phone calls and emails
Oversee and assist with daily data entry tasks using our donor database
Ensure database and inbound call center are properly updated prior to pledge periods
Run various reports and processes within the database including monthly payment processing
Manage invoices and purchase orders for the department to ensure proper billing and filing
Perform other duties as assigned by the VP of Development

Instructions to Apply:

Email resume and cover letter to [email protected]
No phone calls please.

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