Scripps Master Control Hub Maintenance Tech (JR031908)

Job Description

The E.W. Scripps Company is hiring for an MC Hub Maintenance Tech. They will serve as a technical expert for the Scripps Master Control Hub Operator team, supporting the Scripps Television Broadcasting entities. Leveraging deep knowledge of computers and IP networks as well as Master Control Hub operations this position troubleshoots, diagnoses and implements solutions to technical and operational difficulties.

The Master Control Hub is responsible for partnering with the Scripps stations to provide centralized, remote control and monitoring of the commercial and programming sources for the stations.

WHAT YOU’LL DO:

Serves as liaison to IT group for Master Control.

Reports to the Master Control Hub Manager but consults with Scripps Local Station Engineering Directors and other senior leadership including the Senior Director of Scripps Engineering.

Installs, maintains and repairs critical broadcasting components to ensure all systems are functioning at peak efficiency.

Troubleshoots and repairs a variety of issues with broadcast and IT equipment.

Relies on extensive knowledge and professional discretion to perform efficiently and successfully.

Makes recommendations for products and service enhancements.

Significant technical ingenuity and flexibility is expected.

Collaborates with technology suppliers regarding set-up, upgrades, enhancements, troubleshooting and issue resolution.

Programs/customizes Master Control software functionality.

Tracks and assists Master Control users with desktop computer and server issues.

When resolving open issues seeks multiple perspectives, gathers more information when necessary, closes or escalates issues and monitors resolution so that Hub operation is optimized.

Works with the Hub leadership team to address operational issues and facilitate decision making with regard to technical matters.

Provides input and recommendations to assist in disaster recovery and system planning.

Other duties as assigned.

This position may require working overtime, holidays and weekends with short notice when necessary.

WORK ENVIRONMENT:
This position may require working overtime, holidays and weekends with short notice when necessary.

#LI-SM2
#LI-Onsite

Required Skills

WHAT YOU’LL DO:

Very strong analysis and problem solving skills: The ability to assess a situation, seek multiple perspectives, gather information and identify key issues is critically important in this role.

Solid knowledge of computer hardware, software, LAN environment, configuration and operation.

A very high sense of responsibility and urgency regarding corrective action and customer service.

Ability to work independently with minimal supervision.

Composure: Demonstrated ability to multi-task in a fast, deadline-driven environment, and maintain calmness and accuracy of work.

Strong organization skills.

Highly detail oriented.

Working knowledge of video servers, routing processes and related equipment.

Working knowledge of television RF transmitter parameters and operations.

Good communications skills, both verbal and written.

Working knowledge of all functions and responsibilities of television Master Control.

Education Required

WHAT YOU’LL NEED:

Must have a high school diploma or equivalent. Technical Certificate or training desirable.

1-2 years of vocation /technical or an Associate’s Degree strongly preferred.

IT Certificate, specialized training or equivalent experience desired.

Minimum of 3 years of IT experience required.

Experience with vendor support relations is highly desirable.

A minimum of 2 years of Television Master Control experience required. Up to 5 years desired.

Experience in a hubbed master control environment desirable.

Experience with television automation systems and related equipment.

Benefits

Benefits:
Scripps provides the resources to help you maintain stability in your life. We want you to be able to focus on doing amazing things with us. That’s why you’ll find benefits that put your mind at ease – everything from medical insurance and retirement planning to adoption assistance and tuition reimbursement. Scripps provides benefits for employees and their eligible dependents. This includes coverage for legally married, opposite sex domestic partners and same sex domestic partners.

Professional Development:
As Scripps has grown, so too have the opportunities. We’re offering jobs in cities all across the country where competition is stiff and our reputation helps us to attract the very best. At Scripps, every employee has access to invaluable professional development including:

• ONLINE TRAINING
• LEADERSHIP TRAINING
• PEER-TO-PEER LEARNING OPPORTUNITIES

Community Outreach:
Community-focused storytelling is our passion, and the stories most important to our success are those lived every day by our employees. They give their time and energy to volunteer at community nonprofits or serve on boards. Our employees rally for annual events such as toy and food drives. Some broadcast telethons to benefit first responders while others take a stand against domestic violence. Our employees also leverage the generosity of the Scripps Howard Fund for grants that empower each employee to contribute to their community in a way that is personal and meaningful.

How to Apply

https://scripps.com/careers/find-a-job/